LOTTE City Hotel Mapo

The hotel is in a great location—steps away from the airport bus stop and subway line in the basement of the hotel (basically). On levels B1 and B2, there is an arcade with many restaurants, cafes, and a supermarket, which makes staying here super convenient! The housekeeping does a wonderful job, and the room was always made up upon our return.

Gongdeok station is right under the hotel which also connected to the airport railroad line. There is also an elevator around the corner on the street which goes down to the subway, this was really useful when I had to take my luggage for the airport. Room was really spacious for one person and the bed was huge! The control panel next to the bed had light and aircon controls which was convenient. Didn't use the bathtub but appreciated that it was available, good water pressure in both shower heads and water heated up fast! A lovely room to come back to at the end of a long day. This was my first overseas trip and I'd love to stay at a Lotte hotel again based on my experience here!

I usually stay around Hongdae, which is a popular shopping district, but this time I decided to try staying at Lotte City Hotel Mapo for the first time. One of the great things is that you can take a direct airport limousine bus from the airport to the front of the hotel. The fare is 17,000 KRW per person. The hotel lobby is located on the 2nd floor. My sister and I arrived at the hotel around 11 AM, and the staff kindly allowed us to check in early after we signed up for the Lotte membership program. The room itself has a somewhat dated design, but it's very spacious, which is great for friends or families traveling together who need extra room for luggage. The bathroom also feels a bit old-fashioned but is clean and well-maintained. Just a heads-up: the hotel does not provide toothbrushes or toothpaste, and the cups in the bathroom are paper. You can request daily housekeeping service, or ask for fresh towels if needed. As for the electrical outlets, the only usable one in the room is the one near the makeup mirror. So if you have multiple devices to charge, I highly recommend bringing a multi-plug adapter. On the 2nd floor, there's also a 7-Eleven convenience store. After 6 PM, there's a staff member available to assist you, but if you shop before that, you’ll need to use the self-checkout, which only accepts credit cards. The hotel is conveniently connected to Mapo subway station. Just take the elevator down to B1, exit the building, turn left, and you’ll see the entrance to the station right away. On B1, there are several shops including a nail salon and restaurants — I tried one of the restaurants and the food was delicious! If you want to go to Hongik University Street, it’s very easy you can either take the subway or a direct bus, both of which are super convenient.

After checking in had to go to hospital due to an accident with my leg. When we returned late evening we asked to change room to closer the elevator. They did it. On the second day we asked a wheelchair for 1 day, they could provide. Bed and pillow were comfortable. Noise fm the street was not annoying in our changed room. Breakfast was ok, western options and could follow gluten free diet. Eggs and veggies... Concergies were very helpful, cleaning staff on the 6th fl was very kind.

Great spacious room. Lovely shower and bathroom. Good to have coin laundry facilities in the hotel. Location is great. Liked having the train station below the hotel too. Straight from airport to hotel and same when leaving. Liked the supermarket below the hotel on B1. We had a deluxe superior room and paid to include pool and streaming facilities off the tv.