LOTTE City Hotel Mapo

The hotel is in a great location—steps away from the airport bus stop and subway line in the basement of the hotel (basically). On levels B1 and B2, there is an arcade with many restaurants, cafes, and a supermarket, which makes staying here super convenient! The housekeeping does a wonderful job, and the room was always made up upon our return.

Gongdeok station is right under the hotel which also connected to the airport railroad line. There is also an elevator around the corner on the street which goes down to the subway, this was really useful when I had to take my luggage for the airport. Room was really spacious for one person and the bed was huge! The control panel next to the bed had light and aircon controls which was convenient. Didn't use the bathtub but appreciated that it was available, good water pressure in both shower heads and water heated up fast! A lovely room to come back to at the end of a long day. This was my first overseas trip and I'd love to stay at a Lotte hotel again based on my experience here!

I picked the hotel mostly because of its location - above Gongdeok Station in Seoul. Bus routes are also available right outside the hotel, which I found to be useful. In addition, the supermarket and other restaurants on the basement floors were really convenient. We enjoyed the room - it was of decent size, very clean, and quiet too. The room was cleaned daily (unless we asked not to be disturbed). We liked the view from the window (we could spot when there was traffic or not). We used the pool twice (entry is for an extra fee) - it was really enjoyable given the freezing temperatures outside. There is a gym as well that we peeked into - it looked nice too. I didn't have a lot of interactions with the staff. You can even check in yourself with an automated machine. There is also a microwave oven and ice dispenser on every floor, as well as a DIY laundry room. In sum, I'd return to the hotel.

The location really close to the subway station and many lines. The hotel is very clean and has everything you might need within its premises (convenience store, pharmacy, gym, etc.) and the staff is always there to help you. The room isn't big but has lots of storage and the bathroom is spacious and clean. The cleaning staff really does an amazing job! The bed is super comfortable too!

I don’t understand why this hotel is considered a 3-star, when it definitely felt like a 4-star. Location is fantastic it’s on the airport Arex train line, so easy to get to. I was a little nervous about finding my way there with a large suitcase and venturing around the city as I did a solo trip, but it couldn’t have been easier. Several buses and trains go through the area. The receptionist recommended I download the Naver App for navigation and it made travelling around the city effortless and everything was in English. Felt like a local using my Tmoney card to jump on and off buses and trains! Very central, but not too crowded. Great facilities and comfy room, staff were great at meeting my every need within minutes. Fantastic hotel, would only stay here when visiting Seoul next time.